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Por favor, use este identificador para citar o enlazar este ítem: https://hdl.handle.net/20.500.12008/51897 Cómo citar
Título: Worker assignment models for hiring people with disabilities in service organizations
Autor: Cancela, Héctor
Blasiak, Michele
Oberti, Julieta
Strechia, Jimena
Quintana, Patricia
Tipo: Artículo
Palabras clave: Work assignment problem, Task assignment, Mathematical programming, People with disabilities, Production engineering
Fecha de publicación: 2025
Resumen: A diverse workforce is one of the most important assets for modern organizations. In thissense, the integration of workers with disabilities is both an opportunity in terms of staffdiversity and of corporate social responsibility, and, in many cases, a legal duty. Success-fully achieving this integration can nevertheless be challenging, and requires taking intoaccount different aspects, one of which is achieving a fair and efficient task distribution. In the literature, many task assignment models have been proposed for distributingand managing tasks within a work team, usually aiming to optimize productivity andefficiency. These models take into account workers’ abilities, experience and work charge,as well as the characteristics of the tasks, to assign each worker the most appropriatetask. When the workforce includes people with disabilities, the assignment models mustbe adaptable enough to guarantee the full integration of all the team members.In this paper, we develop a mathematical programming model for task assignment in thecontext of hiring people with disabilities in service organizations. We discuss a practicalcase study at the Intendencia de Montevideo (IdeM), as part of a project for improvingthe integration of people with disabilities in its staff (currently, the IdeM staff onlyincludes about 1.5% of employees with disabilities; while applicable laws state that thispercentage should be at least 4%). The mathematical programming model developedincludes four alternative objective functions, taking into account the goals of differentstakeholders. We analyze the solutions found by applying the model, comparing theresults against manual assignments. We also discuss the solutions obtained when theobjective functions are integrated using a weighted sum method, and the sensitivitywith regard to the coefficients. We also study how the results vary when the number ofavailable positions is changed. The main conclusion is that mathematical programmingmodels are an effective tool to support decision making and improve the integration ofworkers with disabilities in a service organization.
Editorial: Centro Latinoamericano de Estudios en Informática
EN: CLEI Electronic Journal, 28(5), pp. 1-20.
Financiadores: Convenio IdeM-FIng Inclusión laboral - 1308/21.
Citación: Cancela, H., Blasiak, M., Oberti, J. y otros. "Worker assignment models for hiring people with disabilities in service organizations". CLEI Electronic Journal. [en línea] 2025 28(5), pp. 1-20. DOI: https://doi.org/10.19153/cleiej.28.5.7
ISSN: 0717-5000
Licencia: Licencia Creative Commons Atribución (CC - By 4.0)
Aparece en las colecciones: Publicaciones académicas y científicas - Instituto de Computación
Publicaciones académicas y científicas - Instituto de Ingeniería Mecánica y Producción Industrial

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